Repair Quote Request

Get A Repair Quote

Tell us about your device and the problem you're experiencing. Our team will review the details and help you understand your repair options, pricing and next steps.

Start Quote → View Repairs → Find A Store →

Device Details

Tell Us About Your Device

Share a few details about your device and the issue you're experiencing. The more information you provide, the easier it is for our team to recommend the right repair option.

Name *

Email Address *

Phone Number *

Device Brand *

Device Model *

Repair Needed *

Tell us about the issue (optional)

Upload Photos (optional)

Add up to 3 photos to help us understand the issue better.

☁

Click to upload or drag and drop PNG, JPG or HEIC · Max 10MB each

🔒 Your information is secure and will never be shared.

What Happens Next?

Simple Quote Process

Once we receive your request, our team will review the information and help you with the best next step.

We Confirm Your Options Your Request

Our team checks your device details, fault description and repair requirements.

We Review

We'll explain the available repair options, expected pricing and anything else you should know.

You Decide What Works

There's no obligation. Choose the repair option that suits you and we'll help arrange the next step.

Repair Support

Clear Advice Before You Decide

Our team helps you understand your repair options clearly before you decide how you'd like to proceed.

Clear Repair Options

Understand the available repair choices before deciding how you'd like to proceed.

Battery Repair

If there are different repair options available, we'll explain the practical differences clearly.

Quality Options

Where applicable, we'll help you understand the differences between replacement-part and repair-quality options.

Local Support

Get help from our MobileBitz team across our New Zealand store network.

Frequently Asked Questions

Common Questions About Repair Quotes

Find answers to common questions about repair quotes, diagnostics and next steps.

Is requesting a repair quote free?

Yes. You can request a repair quote without any obligation to proceed.

How quickly will I receive a response?

Our team will review the information you provide and respond as soon as possible during business hours.

Will the quoted price always be the final price?

For straightforward repairs, we can often provide clear pricing from the information supplied. If the device requires further diagnosis or has additional damage, we'll explain this before any additional work is carried out.

What if I'm not sure what's wrong with my device?

That's completely fine. Describe what the device is doing and any symptoms you've noticed. Our team can help determine the appropriate next step.

Can I bring my device into a store instead?

Yes. You can visit a MobileBitz store if you'd prefer to discuss the repair in person.

Do I have to proceed after receiving a quote?

No. The quote helps you understand your options before deciding whether you'd like to proceed.