Help

How can we help?

Returns

How do I return an item?

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What is your returns policy?

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Does Mobile Fun provide pre-paid postage to return products?

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How will I know if you've received my return?

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Delivery

How do I track the status of my order?

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Which delivery methods are available?

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What do I do if my order has been dispatched but hasn't arrived yet?

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My Order

How do I request an electronic copy of my invoice?

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What do I do if an item is missing from my order that's been delivered?

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How do I make a change or cancel my order?

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I received a non-NZ plug with my order, what should I do?

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Does MobileFun.co.nz accept phone, fax or email orders?

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Payments

Which payment methods can I use?

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How do I know if an item will work with my device?

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When will an item be back in stock?

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Do you have instructions or a user manual for my item?

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I received a link to pay via Paypal. What should I do?

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My Account

How do I reset my password?

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Contact Us

How do I contact customer services?

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How do I contact the Business to Business team?

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Does MobileFun Offer Price Matching?

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Does MobileFun have an affiliate scheme?