Returns
How do I return an item?
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What is your returns policy?
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Does Mobile Bitz provide pre-paid postage to return products?
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How will I know if you've received my return?
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Delivery
How do I track the status of my order?
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Which delivery methods are available?
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What do I do if my order has been dispatched but hasn't arrived yet?
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My Order
How do I request an electronic copy of my invoice?
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What do I do if an item is missing from my order that's been delivered?
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How do I make a change or cancel my order?
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Does Mobilebitz.co.nz accept phone, fax or email orders?
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Payments
Which payment methods can I use?
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How do I know if an item will work with my device?
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When will an item be back in stock?
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Do you have instructions or a user manual for my item?
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I received a link to pay via Paypal. What should I do?
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My Account
How do I reset my password?
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How do I contact customer services?
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How do I contact the Business to Business team?
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Does MobileBitz Offer Price Matching?
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Does MobileBitz have an affiliate scheme?
