Shipping Policy

Delivery Information 

Last Christmas Post Dates For Tracked Mail Service

Mail Service - $3.99

A low cost, reliable shipping method, suitable for your less urgent orders. This service is untracked and is usually delivered within 7-15 business days.

Tracked Mail Service - $20.99

Tracked, reliable shipping method. This service is usually delivered within 3-6 business days.

*Please note if you want to beat the Christmas rush the last shipping date in time for Christmas will be Friday 13th December delivery times may be affected during the Holidays.

DHL Express Shipping - $40.95

A fast, secure and reliable method. Your item will receive priority handling, and benefit from a full online tracking so you can check your package’s progress along the way. Usually takes 3-4 business days.

Order Tracking:

Following your purchase online, MobileBitz New Zealand will send you an email confirmation to acknowledge your order and again when your goods have been dispatched from our warehouse. The email address used will be the one you provided at the point of purchase or stored within your My Account profile.

Want to know the status of your order?

Already have an account?

If you have created an account login to view the details: My Account

Do not have an account?

If you do not have an account, don’t worry, you can now quickly see the status of your order using your just email address and order number: Track my Order


  1. The estimated arrival times are taken directly from information provided by our couriers. These are estimates only, MobileBitz New Zealand is not responsible if this varies.
  2. All products ship from our warehouse.
  3. Missing or delayed items: Please note that we will need to wait 20 working days before being able to trace, replace or refund lost items.
  4. The Mail Service will not be available for high-value orders, express Shipping method will be applied.